Customer Service Coordinator

General responsibilities include:

  • Respond to consumer and retailer related inquiries in a timely and efficient
  • Manage and facilitate the placement of orders, tracking of shipments, warranty inquiries, billing questions, requests for information and recommendations from all levels of
  • Provide exceptional customer relations to achieve growth and service level
  • Serve as a product expert on the organization’s product offerings, services and
  • Input and manage data in client base software and maintain account information as
  • Compose and respond to emails demonstrating proper use of grammar and
  • Work with assigned outside sales force (Independent Sales Representatives)

 Knowledge, Skills and Abilities:

  • Ability to work well in a small team oriented, call center
  • Ability to up sell and promote all company
  • Excellent communication skills with the ability to interact positively with co-workers, consumers and sales
  • Excellent organizational
  • Excellent attention to
  • Innovative, strategic problem solver and results
  • Ability to multi-task in a fast-paced
  • Ability to maintain high energy and
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

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